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Customer Service Representative

2 months ago

Farmington, Michigan, United States Meijer Full time

As a family-owned company, Meijer is dedicated to serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider taking your career to the next level and making a positive impact on our customers.

Meijer Rewards

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

Please review the job profile below and learn more about this exciting opportunity.

As a Customer Service Representative, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

Key Responsibilities:

  • Utilize technology to complete activities and tasks.
  • Create WOW moments that have a positive and lasting impact on our customers.
  • Complete transactions, handle money in all forms responsibly, and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language, displaying a friendly and outgoing attitude.
  • Be prepared to handle customer questions adequately and appropriately.
  • Build trustful relationships with customers to encourage return visits.

Requirements:

  • 18 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail-oriented and organized.
  • Friendly, outgoing attitude.
  • Ability to operate cashier register system.