Service Support Lead

4 days ago


Kansas City, Missouri, United States American Freight Furniture Full time

The Service Support Lead is a critical role within American Freight, responsible for overseeing the receiving and replenishment of merchandise to ensure a well-presented sales floor and optimal product availability for customers. This position requires strong leadership skills, as the Service Support Lead is accountable for the accuracy of receiving documents and supervises merchandise deluxing and pricing operations.

  • Key Responsibilities:
  • Lead the receiving and in-store operations to achieve business goals in expenses, payroll, inventory shrinkage, and associate morale.
  • Train and assist in action plans to improve receiving processes and performance.
  • Price products according to Outlet Pricing Guidelines and lead efforts to achieve improved margins and cost recovery.
  • Adhere to operational processes, ensuring consistency and performance standards are met.
  • Develop partnerships with Sears Logistics Services' Distribution Centers and Product Repair Services.
  • Ensure the unit adheres to safety policies and procedures.
  • Accept overall 4-wall accountability.
  • Serve as a Key Carrier.
  • Interact with customers and associates to address concerns.
  • Ring normal Outlet transactions at Point of Sale (POS).
  • Maintain facilities and housekeeping.
  • Understand and communicate activities/trends in the unit and unique local issues to management.

Requirements:

  • Ability to lift in excess of 50 lbs. and use hand-wheeled carts to move appliances.
  • Strong drive for results.
  • Action-oriented.
  • Strong execution skills.
  • Courageous leadership skills.
  • Ability to manage multiple priorities simultaneously.
  • Knowledge of store and retail operations.
  • Excellent communication skills.
  • Ability to pay attention to detail.
  • Computer literacy.

American Freight is an equal opportunity employer, respecting diversity and adhering to applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay, and other forms of compensation, access to facilities and programs, training, and general treatment during employment.



  • Kansas City, Missouri, United States American Freight Furniture Full time

    Job Title: Service Support LeadThe Service Support Lead plays a vital role in ensuring the success of our store operations. This individual is responsible for providing leadership to a team of associates responsible for receiving and replenishing merchandise, maintaining a well-presented sales floor, and ensuring product availability for customers. The...

  • Service Support Lead

    2 weeks ago


    Kansas City, Missouri, United States American Freight Furniture Full time

    Job Title: Service Support LeadThe Service Support Lead plays a crucial role in ensuring the smooth operation of our store. This position is responsible for providing leadership to a team of associates responsible for receiving and replenishing merchandise, maintaining a well-presented sales floor, and ensuring product availability for customers.Key...

  • Service Support Lead

    3 weeks ago


    Kansas City, Missouri, United States American Freight Furniture Full time

    Job Title: Service Support LeadThe Service Support Lead is a key role within our team, responsible for providing leadership and guidance to our core team of associates. This position is crucial in ensuring the sales floor is well-presented and product is available for sale to our customers.Key Responsibilities:Lead the receiving and in-store operations to...

  • Travel Nurse RN Lead

    2 weeks ago


    Kansas City, Missouri, United States Lead Health Full time

    Join Our Travel Nurse TeamWe are seeking a skilled Med-Surg Registered Nurse to join our team of healthcare professionals. As a Travel Nurse with Lead Health, you will have the opportunity to work in a variety of settings and make a positive impact on patient care.Job DetailsJob Title: Med-Surg Registered NurseLocation: Kansas City, MissouriDuration: 13...


  • Kansas City, Missouri, United States Miracom Hive Full time

    Become a key player in delivering exceptional customer experiences as a Customer Service Lead at Miracom Hive.We're seeking a skilled professional to join our team and drive customer satisfaction.ResponsibilitiesDevelop and implement customer service strategies to enhance loyalty and retentionLead training sessions and workshops for the customer service...

  • Patient Services Lead

    3 weeks ago


    Kansas City, Missouri, United States Compass Group USA Full time

    Job Title: Patient Services LeadWe are seeking a highly skilled Patient Services Lead to join our team at Compass Group USA. As a Patient Services Lead, you will play a critical role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Oversee the coordination of patient meal service and special requestsSupervise Patient...


  • Kansas City, Missouri, United States Internal Revenue Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Lead to join our team at the Internal Revenue Service. As an Operations Lead, you will be responsible for overseeing the day-to-day operations of our department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesOversee the status and progress of work,...

  • Service Team Lead

    1 day ago


    Kansas City, Missouri, United States Hendrick Automotive Group Full time

    Service Team Lead - Hendrick Lexus North (Kansas City)Location: 9300 NW Prairie View Rd, Kansas City, Missouri 64153Job Summary: We are seeking a highly skilled Service Team Lead to join our team at Hendrick Lexus North (Kansas City). As a Service Team Lead, you will be responsible for selling, identifying, and documenting service, maintenance, and repair...


  • Kansas City, Missouri, United States Fellowship of Christian Athletes Full time

    Job Title: Support Services RepresentativeAt Fellowship of Christian Athletes, we are seeking a highly skilled and dedicated Support Services Representative to join our team.Job Summary:The Support Services Representative will serve as the primary point of contact for staff and the public, providing technical support, customer service, and spiritual...

  • Customer Service Lead

    2 weeks ago


    Kansas City, Missouri, United States Miracom Hive Full time

    Become a Customer Service ChampionAt Miracom Hive, we're seeking a skilled Customer Service Specialist to join our team and deliver exceptional customer experiences.Key Responsibilities:Address complex customer inquiries and provide expert solutionsDevelop strong relationships with key clients to enhance customer loyaltyAnalyze customer feedback and identify...

  • Service Technician

    4 weeks ago


    Kansas City, Missouri, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair and installation services. We are committed to delivering exceptional customer service and providing our employees with the skills and training needed to succeed in the door industry.Job SummaryWe are seeking a highly motivated and detail-oriented Service...


  • Kansas City, Missouri, United States Fellowship of Christian Athletes Full time

    Job DescriptionThe Support Services Representative plays a vital role in the Fellowship of Christian Athletes (FCA) ministry, serving as the first point of contact for the public and staff. This position requires a broad knowledge of FCA's departments and a strong understanding of software and hardware systems.Key ResponsibilitiesRespond to calls from the...


  • Kansas City, Missouri, United States Fellowship of Christian Athletes Full time

    Job DescriptionThe Support Services Representative plays a vital role in the Fellowship of Christian Athletes (FCA) ministry, serving as the first point of contact for the public and staff. This position requires a broad knowledge of FCA's departments and a strong understanding of software and hardware systems.Key ResponsibilitiesRespond to calls from the...

  • Patient Services Lead

    4 weeks ago


    Kansas City, Missouri, United States Compass Group Careers Full time

    Job Title: Patient Services LeadCompass Group Careers is seeking a Patient Services Lead to join our team. As a Patient Services Lead, you will be responsible for coordinating patient meal service and special requests and needs for the Patient Dining Program.Key Responsibilities:Oversee systems and processes to ensure that the strategic and operational...


  • Kansas City, Missouri, United States International SOS Government Medical Services Full time

    International SOS Government Medical Services is seeking a detail-oriented and organized Service Delivery Lead Assistant to support our team in delivering high-quality occupational health services.The ideal candidate will have a strong background in customer service within the health sector, experience in clinical management support, and the ability to work...


  • Kansas City, Missouri, United States Veterans Canteen Service Full time

    Job Title: Food Service Worker SupervisorWe are seeking a highly skilled and experienced Food Service Worker Supervisor to join our team at the Veterans Canteen Service located at the Kansas City, MO, VA Medical Center.Job Summary:The successful candidate will be responsible for overseeing the daily operations of the food service department, ensuring...


  • Kansas City, Missouri, United States b3 Consulting Full time

    Service Desk Analyst:**Job Summary**This is a full-time position that offers a unique opportunity to gain hands-on experience in the Service Desk environment. As a Service Desk Specialist I, you will be responsible for providing technical support to company staff, ensuring they have the necessary IT equipment and resources to perform their duties...


  • Kansas City, Missouri, United States Lead Health Full time

    Job Title: Med-Surg Travel RNLead Health is seeking a skilled Med-Surg Travel RN to provide high-quality patient care in Wichita, Kansas.Job Requirements:Specialty: Med-SurgDiscipline: RNShift: 12 hours, nightsHours per week: 36Duration: 13 weeksWe are looking for a dedicated Med-Surg Travel RN to make a positive impact on patient care. As a Travel Nurse...

  • MRI Technologist

    1 month ago


    Kansas City, Missouri, United States Lead Health Full time

    Job Title: MRI TechnologistLead Health is seeking a skilled MRI Technologist for a travel assignment in Wichita, Kansas.Job Description & RequirementsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalShift: 10 hours, nightsEmployment Type: TravelWe are looking for a highly motivated and experienced MRI Technologist to join our team. As a...


  • Kansas City, Missouri, United States International SOS Government Medical Services Full time

    Job SummaryWe are seeking a detail-oriented and organized Service Delivery Lead Assistant to support our team in delivering high-quality occupational health services. The ideal candidate will have a strong background in customer service within the health sector, experience in clinical management support, and the ability to work independently with minimal...