Service Team Lead

1 day ago


Kansas City, Missouri, United States Hendrick Automotive Group Full time
Service Team Lead - Hendrick Lexus North (Kansas City)

Location: 9300 NW Prairie View Rd, Kansas City, Missouri 64153

Job Summary: We are seeking a highly skilled Service Team Lead to join our team at Hendrick Lexus North (Kansas City). As a Service Team Lead, you will be responsible for selling, identifying, and documenting service, maintenance, and repair services for customers. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively with customers and technicians.

Key Responsibilities:

  • Sales and Documentation: Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers.
  • Scheduling: Schedules service to be performed, ensuring that all necessary repairs are completed in a timely manner.
  • Customer Service: Provides exceptional customer service, addressing customer concerns and resolving issues in a professional and courteous manner.
  • Team Leadership: Leads a team of technicians and service advisors, providing guidance and support to ensure that all tasks are completed efficiently and effectively.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 3-5 years of experience in a service leadership role, preferably in the automotive industry.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively with customers and technicians, strong leadership and problem-solving skills.

Working Conditions:

  • Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand, walk, and sit.
  • Environment Demands: Duties are generally performed in the service area, with frequent movement around the Service Department to convey information between customers and service technicians.

Salary Range: $60,000 - $80,000 per year, based on experience and qualifications.

Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) plan, paid time off, and professional development opportunities.

Core Values: Hendrick Automotive Group is committed to our core values of Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

About Hendrick Automotive Group: Hendrick Automotive Group is a leading automotive retailer with a commitment to excellence in customer service and employee development. We are proud to be an equal opportunity employer and encourage applications from diverse candidates.



  • Kansas City, Missouri, United States Pilot Company Full time

    Job Title: Guest Services Team LeadJob Summary:At Pilot Company, we are seeking a highly motivated and customer-focused Guest Services Team Lead to join our team. As a Guest Services Team Lead, you will be responsible for supervising employees and general operations of the store, ensuring excellent customer service and a positive guest experience.Key...


  • Kansas City, Missouri, United States SS&C Technologies Full time

    Job Title: Investor Services SupervisorSS&C Technologies is a global leader in investment and financial services software. We are seeking an experienced Investor Services Supervisor to lead and develop a team of contact center representatives.Key Responsibilities:Lead and develop a team of contact center representatives to ensure excellent client service and...


  • Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team as a Lead Customer Service Representative. This role will provide day-to-day supervision of an assigned group of CSR staff and assist in daily operations for cross-functional departments.Key ResponsibilitiesAssist the overall customer service team as...

  • Travel Nurse RN Lead

    2 weeks ago


    Kansas City, Missouri, United States Lead Health Full time

    Join Our Travel Nurse TeamWe are seeking a skilled Med-Surg Registered Nurse to join our team of healthcare professionals. As a Travel Nurse with Lead Health, you will have the opportunity to work in a variety of settings and make a positive impact on patient care.Job DetailsJob Title: Med-Surg Registered NurseLocation: Kansas City, MissouriDuration: 13...


  • Kansas City, Missouri, United States Floor & Decor Full time

    Job Title: Connected Customer SupervisorAt Floor & Decor, we're looking for a skilled and motivated individual to join our team as a Connected Customer Supervisor. As a key member of our store team, you'll be responsible for managing a dynamic team of customer service associates and ensuring that our customers receive exceptional service.Key...

  • Retail Team Lead

    1 week ago


    Kansas City, Missouri, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Part Time Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales and service representatives.Key ResponsibilitiesProvide...

  • Retail Team Lead

    5 days ago


    Kansas City, Missouri, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Part Time Team Lead. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example to ensure a positive and productive work environment.Key ResponsibilitiesCustomer...


  • Kansas City, Missouri, United States CONEXON Full time

    Job SummaryWe are seeking a highly skilled Member Services Supervisor to join our team at CONEXON. As a key member of our contact center operations, you will be responsible for overseeing and managing a team of Member Service Representatives (MSRs) to ensure exceptional customer service and support.Key ResponsibilitiesAssist in the formulation of targets for...


  • Kansas City, Missouri, United States Abbott Full time

    About the RoleAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...

  • Lead Team Member

    2 weeks ago


    Kansas City, Missouri, United States Pilot Company Full time

    Job Title: Lead Team MemberPilot Company is a leading network of travel centers with a strong commitment to customer service and team member development. We are seeking a Lead Team Member to join our team and contribute to our success.Job Summary:The Lead Team Member will be responsible for supervising employees and general operations of the store. This...


  • Kansas City, Missouri, United States CONEXON Full time

    Job SummaryThe Member Services Supervisor plays a vital role in overseeing and managing a team of Member Service Representatives (MSRs) in the day-to-day operations of contact center operations. This position requires strong leadership skills, analytical thinking, and excellent communication abilities to support MSRs in their roles.Key ResponsibilitiesAssist...

  • Sales Team Lead

    5 days ago


    Kansas City, Missouri, United States Bath Planet Full time

    Job Title: Canvassing ManagerJob Description:We are seeking a highly motivated and results-driven Canvassing Manager to join our team at Bath Planet. As a key member of our sales team, you will be responsible for leading a team of canvassers, generating leads, and driving business growth.Responsibilities:* Manage and motivate a team of canvassers to achieve...

  • Team Lead

    5 days ago


    Kansas City, Missouri, United States The Escape Game Full time

    Lead the Way at The Escape GameWe're on a mission to create EPIC interactive experiences for every guest. As a key member of our team, you'll help us deliver unforgettable memories for families, friends, and colleagues alike.Our ValuesWe take our mission, vision, and values seriously. Every person we interact with is our guest, whether they're a colleague,...

  • Sales Team Lead

    4 weeks ago


    Kansas City, Missouri, United States DIFILIPPO Full time

    Lead Our Team to SuccessDIFILIPPO is seeking a highly motivated and results-driven professional to join our team as a Sales Associate. As a leader in our organization, you will be responsible for learning our process to service existing clients, developing relationships to add new clients, and leading a small team to achieve these goals.Key...

  • Marine Team Lead

    3 weeks ago


    Kansas City, Missouri, United States Bass Pro Shops Full time

    Bass Pro Shops - Team Lead OpportunityAs a Team Lead at Bass Pro Shops, you will play a key role in driving sales, gross margin, and inventory shrinkage goals in your department. Your daily responsibilities will include providing direction to associates, preparing task lists, and executing merchandising directives to ensure a positive shopping experience for...

  • Sales Team Lead

    1 month ago


    Kansas City, Missouri, United States Marshall Retail Group Full time

    The Sales Lead will play a key role in driving sales and floor operations at our store. With a focus on teamwork and results-driven approach, this individual will assist management in achieving sales goals and providing excellent customer service.Key Responsibilities:Lead sales teams to achieve sales targets and improve customer satisfactionAssist in...

  • Fulfillment Team Lead

    1 month ago


    Kansas City, Missouri, United States Lowe's Full time

    Lowe's Fulfillment Team Lead Job Description **Job Summary:** As a Fulfillment Team Lead at Lowe's, you will be responsible for providing supervision, coaching, and support to the Fulfillment Associates. You will oversee checking, managing, and fulfilling orders consisting of online, pick up later, delivery, install and pro. You will also oversee and...

  • Material Team Lead

    2 weeks ago


    Kansas City, Missouri, United States J.B. Poindexter Full time

    Job Title: Material Team LeadAt J.B. Poindexter, we are seeking a highly motivated and experienced Material Team Lead to join our Operations team. As a key member of our warehouse team, you will be responsible for leading the incoming, storage, and delivery of materials throughout the warehouse and production lines.Key Responsibilities:Lead a team of...

  • Lead Team Member

    1 week ago


    Kansas City, Missouri, United States Firehouse Subs Full time

    Job Summary:As a Shift Leader at Firehouse Subs, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of the store. This role requires strong leadership and communication skills, as well as the ability to manage inventory, train employees, and maintain a clean and organized store...

  • Insurance Team Lead

    4 weeks ago


    Kansas City, Missouri, United States PR Financial Full time

    Lead Life Insurance Agents and Drive Business GrowthPlanRight Financial is seeking a seasoned insurance professional to lead our team of life insurance agents and drive business growth. As a Life Insurance Broker Manager, you will be responsible for recruiting, training, and developing high-potential agents to achieve exceptional sales results.Key...