Service Team Lead
3 weeks ago
Location: 9300 NW Prairie View Rd, Kansas City, Missouri 64153
Job Summary: We are seeking a highly skilled Service Team Lead to join our team at Hendrick Lexus North (Kansas City). As a Service Team Lead, you will be responsible for selling, identifying, and documenting service, maintenance, and repair services for customers. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively with customers and technicians.
Key Responsibilities:
- Sales and Documentation: Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers.
- Scheduling: Schedules service to be performed, ensuring that all necessary repairs are completed in a timely manner.
- Customer Service: Provides exceptional customer service, addressing customer concerns and resolving issues in a professional and courteous manner.
- Team Leadership: Leads a team of technicians and service advisors, providing guidance and support to ensure that all tasks are completed efficiently and effectively.
Requirements:
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Experience: 3-5 years of experience in a service leadership role, preferably in the automotive industry.
- Skills: Excellent communication and interpersonal skills, ability to work effectively with customers and technicians, strong leadership and problem-solving skills.
Working Conditions:
- Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand, walk, and sit.
- Environment Demands: Duties are generally performed in the service area, with frequent movement around the Service Department to convey information between customers and service technicians.
Salary Range: $60,000 - $80,000 per year, based on experience and qualifications.
Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) plan, paid time off, and professional development opportunities.
Core Values: Hendrick Automotive Group is committed to our core values of Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.
About Hendrick Automotive Group: Hendrick Automotive Group is a leading automotive retailer with a commitment to excellence in customer service and employee development. We are proud to be an equal opportunity employer and encourage applications from diverse candidates.
-
Guest Services Team Lead
3 weeks ago
Kansas City, Missouri, United States Pilot Company Full timeJob Title: Guest Services Team LeadJob Summary:At Pilot Company, we are seeking a highly motivated and customer-focused Guest Services Team Lead to join our team. As a Guest Services Team Lead, you will be responsible for supervising employees and general operations of the store, ensuring excellent customer service and a positive guest experience.Key...
-
Investment Services Team Lead
4 weeks ago
Kansas City, Missouri, United States SS&C Technologies Full timeJob Title: Investor Services SupervisorSS&C Technologies is a global leader in investment and financial services software. We are seeking an experienced Investor Services Supervisor to lead and develop a team of contact center representatives.Key Responsibilities:Lead and develop a team of contact center representatives to ensure excellent client service and...
-
Travel Nurse RN Lead
4 weeks ago
Kansas City, Missouri, United States Lead Health Full timeJoin Our Travel Nurse TeamWe are seeking a skilled Med-Surg Registered Nurse to join our team of healthcare professionals. As a Travel Nurse with Lead Health, you will have the opportunity to work in a variety of settings and make a positive impact on patient care.Job DetailsJob Title: Med-Surg Registered NurseLocation: Kansas City, MissouriDuration: 13...
-
Retail Team Lead
4 weeks ago
Kansas City, Missouri, United States Office Depot Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Part Time Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales and service representatives.Key ResponsibilitiesProvide...
-
Retail Team Lead
3 weeks ago
Kansas City, Missouri, United States Office Depot Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Part Time Team Lead. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example to ensure a positive and productive work environment.Key ResponsibilitiesCustomer...
-
Member Services Team Lead
3 weeks ago
Kansas City, Missouri, United States CONEXON Full timeJob SummaryThe Member Services Supervisor plays a vital role in overseeing and managing a team of Member Service Representatives (MSRs) in the day-to-day operations of contact center operations. This position requires strong leadership skills, analytical thinking, and excellent communication abilities to support MSRs in their roles.Key ResponsibilitiesAssist...
-
Sales Team Lead
3 weeks ago
Kansas City, Missouri, United States Bath Planet Full timeJob Title: Canvassing ManagerJob Description:We are seeking a highly motivated and results-driven Canvassing Manager to join our team at Bath Planet. As a key member of our sales team, you will be responsible for leading a team of canvassers, generating leads, and driving business growth.Responsibilities:* Manage and motivate a team of canvassers to achieve...
-
Team Lead
3 weeks ago
Kansas City, Missouri, United States The Escape Game Full timeLead the Way at The Escape GameWe're on a mission to create EPIC interactive experiences for every guest. As a key member of our team, you'll help us deliver unforgettable memories for families, friends, and colleagues alike.Our ValuesWe take our mission, vision, and values seriously. Every person we interact with is our guest, whether they're a colleague,...
-
Material Team Lead
4 weeks ago
Kansas City, Missouri, United States J.B. Poindexter Full timeJob Title: Material Team LeadAt J.B. Poindexter, we are seeking a highly motivated and experienced Material Team Lead to join our Operations team. As a key member of our warehouse team, you will be responsible for leading the incoming, storage, and delivery of materials throughout the warehouse and production lines.Key Responsibilities:Lead a team of...
-
Lead Team Member
4 weeks ago
Kansas City, Missouri, United States Firehouse Subs Full timeJob Summary:As a Shift Leader at Firehouse Subs, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of the store. This role requires strong leadership and communication skills, as well as the ability to manage inventory, train employees, and maintain a clean and organized store...
-
Sales Team Lead
4 weeks ago
Kansas City, Missouri, United States Marshall Retail Group Full timeThe Sales Lead will play a key role in driving sales and floor operations at our store. With a strong focus on teamwork and results-driven approach, this individual will assist management in achieving overall sales goals.Key Responsibilities:Lead sales teams to achieve sales targets and improve customer satisfactionAssist in managing store operations,...
-
Concessions Team Lead
3 weeks ago
Kansas City, Missouri, United States Levy Restaurants Full timeLevy Restaurants Job OpportunityAs a Concessions Supervisor with Levy, you will be responsible for:Key Responsibilities:Greet and direct guests, responding to their questions and needs.Understand menu offerings, presentation, and pricing.Ensure products are displayed and merchandised appropriately.Maintain proper product control, handling of inventory, and...
-
Culinary Team Lead
4 weeks ago
Kansas City, Missouri, United States Levy Full timeJob SummaryLevy is seeking a skilled Culinary Team Lead to oversee the daily operations of our kitchen. As a key member of our team, you will be responsible for training and developing our culinary staff, ensuring exceptional food quality, and maintaining a safe and clean work environment.Key Responsibilities:Train and develop culinary staff to meet the...
-
Sales Team Lead
3 weeks ago
Kansas City, Missouri, United States mySidewalk Full timeKey Responsibilities:As the Head of Sales at mySidewalk, you will be responsible for leading a high-performing sales team. This includes building, mentoring, and leading a team that fosters a culture of excellence and continuous improvement. You will also be responsible for developing and executing a comprehensive sales strategy aligned with the company's...
-
Jack in the Box Team Member
5 days ago
Kansas City, Missouri, United States Our Team Full timeKey ResponsibilitiesAs a Jack in the Box Team Member, you will be responsible for delivering exceptional guest experiences by providing excellent service, great tasting/quality food, and a clean restaurant environment.Guest ExpectationsWell-TrainedAlways says YES to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says...
-
Material Team Lead
4 weeks ago
Kansas City, Missouri, United States J.B. Poindexter Full timeJob SummaryWe are seeking a highly motivated and experienced Material Team Lead to join our team at J.B. Poindexter. As a key member of our Operations department, you will be responsible for leading the incoming, storage, and delivery of materials throughout the warehouse and production lines.Key ResponsibilitiesLead a team of Material Handlers with daily...
-
Grooming Team Lead Position
3 weeks ago
Kansas City, Missouri, United States Furry Land Kansas City Full timeLead Groomer Job SummaryFurry Land Kansas City is seeking a skilled and enthusiastic Lead Groomer to join our team. As a Lead Groomer, you will be responsible for leading the operations of the grooming business, from head to tail. You will build relationships with clients, champion exceptional customer service, and train assistants in the skill of...
-
Automotive Detailing Team Lead
4 weeks ago
Kansas City, Missouri, United States Music City Recon Full timeJob SummaryWe are seeking a highly skilled Automotive Detailing Team Lead to join our team at Music City Recon. As a key member of our detailing department, you will be responsible for leading a team of detailers to ensure exceptional customer satisfaction and high-quality vehicle detailing services.ResponsibilitiesLead a team of detailers to achieve...
-
Prepared Foods Team Lead
1 week ago
Kansas City, Missouri, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Market. This is an exciting opportunity for a talented individual to lead and develop a high-performing team, drive sales growth, and deliver exceptional customer service.Key ResponsibilitiesTeam Leadership: Develop and maintain a positive...
-
Retail Merchandising Team Lead
4 weeks ago
Kansas City, Missouri, United States Field Force Merchandising Full timeJob OpportunityWe are seeking a highly skilled and experienced Team Lead to join our Field Force Merchandising team. As a Team Lead, you will be responsible for supervising reset and remodel teams in major retail chains, ensuring that projects are completed on time and within budget.Key Responsibilities:Lead and manage reset and remodel teams to achieve...