Lead Operations Clerk

4 weeks ago


Kansas City, Missouri, United States Internal Revenue Service Full time
Job Summary

We are seeking a highly skilled and experienced Operations Lead to join our team at the Internal Revenue Service. As an Operations Lead, you will be responsible for overseeing the day-to-day operations of our department, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Oversee the status and progress of work, making adjustments as needed to meet established priorities.
  • Collaborate with supervisors to resolve problems and ensure that work is completed to a high standard.
  • Develop and implement processes and procedures to improve efficiency and productivity.
  • Provide guidance and support to junior staff members to help them develop their skills and knowledge.
  • Stay up-to-date with changes in policies and procedures, and ensure that all staff members are aware of any updates.
Requirements
  • One year of experience in administrative or clerical work, with a focus on operations and process improvement.
  • Strong communication and interpersonal skills, with the ability to work effectively with staff at all levels.
  • Ability to analyze problems and develop effective solutions.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

This is a bargaining unit position, and alternative work schedule, staggered work hours or telework may be available. Employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program.

What We Offer

We offer a competitive salary and a range of benefits, including health insurance, retirement savings, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.


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