Restaurant Operations Manager

22 hours ago


Orlando, Florida, United States Hooters of America, LLC Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a skilled Restaurant Manager to oversee the daily operations of our restaurants. As a key member of our management team, you will be responsible for ensuring exceptional guest satisfaction, maintaining high standards of food quality and safety, and driving sales growth.

Key Responsibilities:
  • Manage restaurant operations, including hospitality, guest satisfaction, safety, cleanliness, drink presentation, and atmosphere.
  • Assist the General Manager in ensuring operations run efficiently and according to company policy and standards.
  • Oversee vendor relationships and ensure proper compensation and service.
  • Assist in the selection and training of Front of House and Back of House employees.
  • Manage performance of all hourly employees, with a focus on Front of House staff.
  • Contribute to general business administration, including payroll, human resources, marketing, and financial reporting.
  • Promote the business, build sales, and increase profits while ensuring guest satisfaction and brand integrity.
Requirements:
  • High School Diploma or equivalent.
  • 2+ years of full-service restaurant management experience in a complex and fast-paced environment.
  • Successful completion of food safety and sanitation training.
  • Must be 21 years of age or older.
Preferred Qualifications:
  • Basic knowledge of Microsoft Word and Excel.
  • General knowledge of full-service restaurant operations and the hospitality industry.
  • Strong organizational and planning skills.
  • Strong operational skills in a customer-service and hospitality environment.
  • Strong coaching skills.
  • Intermediate mathematical computation skills.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to build relationships at all levels.
  • Ability to handle confidential and sensitive information.
  • Ability to manage changing priorities.

Hooters of America LLC is an equal opportunity employer and is committed to workplace diversity. M/F/D/V are encouraged to apply.



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