Restaurant Operations Manager

6 days ago


Orlando, Florida, United States Palmas Restaurant Group Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Palmas Restaurant Group. As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Leadership and Team Management
    • Assist Restaurant Managers in overseeing daily restaurant operations
    • Support, coach, and direct front-of-house restaurant teams to ensure they meet and exceed standards and achieve daily goals
  • Customer Service and Quality
    • Maintain the highest possible standards of guest service, food and beverage quality, safety, and financial responsibility
    • Hold team members accountable for meeting standards and take action to correct any issues
  • Operational Efficiency
    • Delegate daily responsibilities effectively
    • Maximize productivity and build strong relationships with team members, vendors, and guests
  • Compliance and Safety
    • Ensure compliance with all local, state, and federal food safety and occupational safety guidelines
    • Stay up-to-date with food safety regulations and procedures
Requirements
  • Experience and Education
    • Minimum of one year of food and beverage experience
    • Previous leadership experience preferred, with previous restaurant leadership experience a plus
  • Skills and Knowledge
    • Knowledge of food and beverage operations, business leadership, and food safety regulations
    • Excellent written and verbal communication skills
  • Physical Demands
    • Ability to perform all necessary job functions
    • Ability to stand and be mobile for up to 4 consecutive hours
    • Ability to function in narrow spaces, such as those found in kitchens and dining rooms
Working Conditions

The Restaurant Supervisor will work in a fast-paced environment, interacting with guests and team members, and will be required to work weekends and holidays. The ability to communicate effectively with guests of all types and to work effectively in a team environment is essential.



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