Salesforce Solutions Specialist

2 weeks ago


Lansing, Michigan, United States TechDigital Group Full time

Position: Salesforce Solutions Specialist

  • Perform data migrations, oversee access controls, user roles, and data permissions
  • Resolve operational challenges and manage minor incidents and ticket updates
  • Ensure excellent client satisfaction through effective communication and problem-solving
  • Adjust Salesforce configurations including workflows, process automation, and approval workflows
  • Identify and escalate issues to Salesforce Development teams
  • Record resolution processes and system settings
  • Assist in quality assurance testing and comprehend new Salesforce features
  • Establish and manage sandboxes, data preservation, and utilize Workbench utilities
  • Familiarity with ServiceNow and JIRA is advantageous
  • Salesforce Administrator/Advanced Administrator certification is beneficial

Company Overview: TechDigital Group is a prominent software development firm focusing on Salesforce solutions tailored for diverse sectors.



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