Personal Support Agent
5 days ago
We are seeking a dedicated and empathetic Personal Support Agent - New York to join our team at Public Partnerships LLC. As a Personal Support Agent, you will play a vital role in supporting individuals with disabilities, chronic illnesses, or other long-term health conditions in staying at home and self-directing their care.
About Public Partnerships LLC
At Public Partnerships LLC, we believe that everyone deserves to live a happy, healthy, and independent life. We achieve this by empowering individuals to take control of their services through our innovative consumer-directed personal assistance program (CDPAP).
Responsibilities
- Provide exceptional customer service via phone, email, and other communication channels.
- Work closely with our team to resolve customer inquiries and concerns.
- Maintain accurate records/documentation to ensure compliance with program regulations.
- Develop and maintain a thorough understanding of program rules and procedures.
Requirements
- High school degree or equivalent required; Bachelor's Degree is desirable.
- 2-4 years' experience in a customer service-oriented role.
- Excellent communication and problem-solving skills.
- Able to work effectively in a fast-paced environment.
What We Offer
- $65,000 - $75,000 annual salary depending on experience.
- 401k Retirement Plan.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off.
- Ongoing training and professional development opportunities.
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