Product Experience Design Director
6 days ago
We are seeking an experienced and dynamic Product Experience Design Director to join our Global SME Team at Mastercard.
This is a critical role in designing the next generation of Mastercard's business solutions and data-driven products.
As a Product Experience Design Director, you will play a key role in shaping the future of our products and services, working closely with cross-functional teams to create impactful experiences that resonate with our target audience.
About the TeamYou will join our pioneering CX&D Squad in the Global SME division at Mastercard, a world-class team united by our desire to discover and unlock the next generation of business intelligence technology.
Our team is passionate about designing new User Experiences, driving innovation, and conceptualizing design thinking within our Mastercard products.
Key Responsibilities- Design System Guardian: Own and facilitate the design system contribution model between Design, Product, and Engineering.
- User Experience Optimization: Ensure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product Managers.
- Feature Ideation: Ideate and conceptualize new features aligned with product strategies.
- Prototyping: Rapid prototyping of Proof-of-Concepts and MVPs using human-centered design principles.
- Visual Design: Create new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer Experience.
- Process Improvement: Continuously improve efficiency in the design process and the overall product experience by using atomic design principles.
- Over 6 years of UX/UI design experience for consumer-facing products and B2B solutions.
- Experience with design systems, crafting design detailing, dashboards & prototypes on Figma.
- Strong UX focus and understanding of component properties and grids.
- A solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plus.
- Ability to think strategically about product strategy and articulate design iterations.
- Experience adapting to changes and implementing updates to keep the design system relevant.
- Ability to understand technical implications in design decisions.
- Passion for solving problems and being challenged.
- Adaptability - constant willingness to learn and hit the ground running.
- Initiative and ability to collaborate independently.
- Track record of resilience, agility, and ability to thrive in dynamic growth environments.
- Clean visual design sense.
- Curious and passionate about innovating Product Design.
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