Automotive Sales Specialist

2 months ago


Cleveland, Ohio, United States Best Buy Tire Pros & Automotive Service Full time
Company Overview

At Best Buy Tire Pros & Automotive Service, we prioritize our employees and foster an environment that promotes growth. We offer a supportive and enjoyable workplace, comprehensive training and development, competitive pay, and exceptional benefits. Join us for a rewarding career with a reputable company.

Job Summary

The Automotive Sales Specialist is tasked with delivering exceptional customer service by selling tires and automotive services, explaining road hazard options, recommended services, and product features, while building lasting relationships with customers. This role is essential in driving store sales and profitability, managing repair orders, and ensuring a clean and well-organized store.

Our fast-paced retail environment offers numerous opportunities for growth and career advancement.

Responsibilities
  • Greet customers promptly and courteously
  • Handle phone inquiries and schedule appointments
  • Assess customer issues through road tests or visual inspections
  • Create detailed Repair Order Requests (ROR) for services or products
  • Communicate warranties, options, and pricing to customers
  • Secure customer approval for services before proceeding
  • Review completed services with customers and process payments
Desired Qualifications
  • High School diploma or equivalent vocational training
  • Familiarity with computerized sales and marketing software
  • Understanding of tire, lubrication, and maintenance issues
  • Experience with repair manuals and diagnostic tools
  • Minimum of 2 years in a retail environment, preferably in automotive
  • Customer service and relations experience
  • Preferred Experience
    • 3+ years as a Sales Associate in an automotive setting
    • Certification in Tire Manufacturer Sales Skills is advantageous
Benefits and Perks
  • Comprehensive Training and Development
  • Competitive Compensation
  • Supportive Work Environment
  • Top-Tier Benefits
Best Buy Tire Pros & Automotive Service is part of a vast network of independent shops dedicated to providing reliable automotive products and services. We have earned the trust of our customers through our passionate and independent dealers, ensuring that every vehicle we service meets the highest standards of dependability. We are looking for individuals who share our commitment to delivering top-quality service and who are willing to go the extra mile to meet customer needs.

We strive to make Best Buy Tire Pros & Automotive Service not just a good workplace, but an excellent one. We value our employees and have cultivated a culture focused on their development and career progression. We are committed to retaining top talent by offering a friendly work environment, comprehensive training, competitive pay, and outstanding benefits.

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