Executive Director of Ambulatory Services
2 days ago
Key Responsibilities:
- Collaborate with system service line leadership, medical group, and business development to drive competitive advantage and consumer retention strategies.
- Partner with medical group leadership to ensure quality and patient safety initiatives are met.
- Lead strategic and operational initiatives to create operational excellence in access, patient experience, and physician/clinician well-being.
- Direct resource allocation, including capital and expenses, FTE utilization, and space to meet goals and objectives.
- Develop and execute efficient and effective clinic operations to support AAH's purpose, values, and strategic initiatives.
- Ensure safe, quality, and efficient patient services leading to overall patient satisfaction.
- Align and coordinate clinic services across the care continuum, partnering with hospital, ambulatory, and post-acute services.
- Standardize operational performance and patient care delivery behaviors and processes across the delivery system.
- Perform human resources responsibilities, including interviewing, selection, development, performance management, and team member engagement.
- Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
- Support physician and APC recruitment, including plan development, implementation, and utilization of clinic space.
- Facilitate the assimilation of newly hired or affiliated physicians into the group practice setting/SL and support ongoing communications and relationships with physicians.
- Drive productivity benchmarks and monitor performance against established internal benchmarks.
Requirements:
- Master's Degree in Health Care Administration, Management, or related field.
- 10+ years of experience in management in either clinic or acute environments, including experience developing and leading operations and successfully developing physician relationships.
Key Qualifications:
- Ability to establish excellent working relationships and strategic partnerships with various teams, physicians, executives, and other team members across a large organization.
- Results-oriented and strong execution skills.
- Tenacity and attention to detail to effectively evaluate programs.
- Ability to successfully work in a matrixed organization.
- Analytical and problem-solving skills, creative facilitation, and innovation in collaboration with leaders across the organization.
- Skills in consulting, designing/conducting studies, and developing/implementing solutions for issues with significant financial and operational impact on the organization.
- Knowledge of trends in health care delivery and understanding of health care dynamics within an integrated health care system.
- Financial acumen and excellent communications skills.
- Strong emphasis on Diversity, Equity & Inclusion.
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