Executive Director of Operations

2 months ago


Orland Park, Illinois, United States McAlister's Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Director of Operations to join our team at McAlister's. As a key member of our leadership team, you will be responsible for overseeing the effective recruitment and development of your subordinates, ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness.

Key Responsibilities:

  • Administer and direct the overall operations of the restaurant, ensuring a cost-effective and efficient environment.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Collaborate with upper management to set and achieve operational goals, ensuring alignment with company objectives.
  • Lead by example, demonstrating a strong commitment to quality, customer service, and employee development.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive continuous improvement and innovation.

Requirements:

  • Proven experience in restaurant operations, with a strong track record of success in leadership roles.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive results.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High school diploma or equivalent required; bachelor's degree in a related field preferred.

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