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Guest Services Representative

2 months ago

Phoenix, Arizona, United States Hyatt Regency Phoenix Full time
Position Overview

Starting at $19.50/hour

Key Responsibilities:

As a Front Office Desk Agent, you will play a crucial role in the guest registration process and effectively communicate hotel services and special offers. This prominent position allows for engaging interactions with guests, significantly influencing their overall experience.

Additional responsibilities may include:
1. Handling payment transactions.
2. Addressing guest inquiries promptly and professionally.

Previous experience in customer service is essential, along with strong communication skills to interact effectively with guests.

Availability Requirements:
Must possess flexible availability and be willing to work various shifts, including weekends and holidays.

About Hyatt Regency Phoenix:

Situated conveniently near major attractions, Hyatt Regency Phoenix offers 693 beautifully redesigned rooms and suites, featuring modern residential aesthetics and expansive windows showcasing stunning views of the mountains and city skyline.

At Hyatt, we prioritize a culture of belonging and care, fostering an environment where our team members feel like family. Since our inception in 1957, our colleagues have been integral to our success, helping Hyatt evolve into one of the leading and fastest-growing brands in the hospitality industry. As we expand, we remain committed to our core value: People. We transform trips into memorable journeys, encounters into enriching experiences, and positions into fulfilling careers.