Customer Service Representative

2 days ago

Smithfield, Rhode Island, United States Debug Pest Control Inc Full time

### Job Title: Customer Care Representative

### Company: Debug Pest Control Inc

#### Job Summary

We are seeking a highly skilled Customer Care Representative to join our team at Debug Pest Control Inc. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through prompt and courteous communication, accurate information, and efficient scheduling of service appointments.

#### Key Responsibilities

* Respond promptly and professionally to customer inquiries
* Provide accurate and timely information to customers
* Schedule service appointments efficiently
* Resolve customer issues or escalate when necessary
* Maintain up-to-date customer records and promptly update account information

#### Requirements

* 2 years of customer service experience
* 2 years experience in customer scheduling and/or call center operations
* Proficient in multitasking, with the ability to organize and prioritize tasks in a fast-paced environment
* Strong interpersonal and communication skills, both written and verbal
* High proficiency in email, instant messaging, and various electronic communication tools

#### What We Offer

* Competitive hourly rate of $18-$22
* Potential for commission on closing new business and hitting certain benchmarks
* Opportunity to work with a supportive team and make a real impact

#### Company Culture

At Debug Pest Control Inc, we value our employees and strive to create a positive and inclusive work environment. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

#### How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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