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Customer Service Representative
2 months ago
Fidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.
About the Role:
- Provide top-notch customer service to clients via phone, email, and chat
- Answer client inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex client issues
- Develop and maintain a deep understanding of Fidelity's products and services
- Stay up-to-date on industry trends and regulatory requirements
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) plan with company match
- A generous paid time off policy
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred
- 1-2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and Google Suite
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
About Fidelity Investments:
Fidelity Investments is a leading provider of financial services, offering a range of products and services to individuals, institutions, and financial advisors. We are committed to helping our clients achieve their financial goals and live their best lives.
Equal Employment Opportunity:
Fidelity Investments is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
