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Enrollment Support Specialist

2 months ago

Lansing, Michigan, United States Lansing Community College Full time
Job Summary

This role plays a critical part in managing the admissions process at Lansing Community College. As the first point of contact for incoming students, the successful candidate will establish relationships with assigned student populations and provide personalized attention to move individuals from prospect to enrolled student.

Key Responsibilities
  • Provide exceptional service to internal and external stakeholders, including students, faculty, and staff.
  • Work with students to resolve obstacles prior to enrollment and serve as an information source on topics such as enrollment, registration, financial aid, and college processes.
  • Establish and maintain relationships with assigned student populations to ensure a smooth admissions experience.
  • Collaborate with internal stakeholders to resolve issues and improve the admissions process.
About the Student Affairs Division

Driven by compassion, inclusivity, integrity, teamwork, and work-life balance, the Student Affairs Division is committed to student success by delivering high-quality programs and services. The Enrollment Support Specialist will be part of a dedicated team of professionals who are passionate about ensuring student success.

What We Offer

Lansing Community College offers a dynamic and supportive work environment, competitive compensation, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about higher education, we encourage you to apply for this exciting opportunity.