Port Orange Municipal Billing Agent

4 days ago


Port Orange, United States The City of Port Orange Full time
Job Title: Port Orange Municipal Billing Agent

The City of Port Orange is seeking a motivated and detail-oriented individual to fill the position of Port Orange Municipal Billing Agent. In this role, you will be responsible for providing excellent customer service, processing payments accurately, and ensuring compliance with city policies and procedures.

About the Job:

  • Assist customers with utility billing related matters via phone, email, or in-person.
  • Process all payments for the City on the AS400 system.
  • Support new service requests, account closures, and impact fee collections.
  • Sort and process mail using the scanner system.
  • Maintain accurate records and balance the cash drawer daily.

Requirements:

  • A high school diploma or general education degree (GED) is required.
  • Two years of experience in utility customer/public relations or a related field is preferred.
  • Strong knowledge of utility services billing, municipal laws, and policies is essential.

What We Offer:

  • A competitive salary of $16.31 per hour.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities.

Location: The City of Port Orange, Florida.



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