Part Time Customer Support Specialist

5 days ago


Port Orange, United States The City of Port Orange Full time

Job Overview: As a Utility Billing Clerk, you will play a vital role in providing exceptional customer service and supporting the City's utility billing operations.

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Responsibilities:

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  • Process utility payments and deposits, building permits, occupational licenses, and other city-related payments">
  • Generate work orders for meter-related issues and maintain accurate records">
  • Collect necessary documents to support new service requests and ensure authenticity, accuracy, and completion">
  • Work effectively as part of the City's Emergency Management Team during emergency operations">
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Requirements:

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To be successful in this role, you will need a high school diploma or equivalent, two years of related experience, and excellent communication skills. You should also have knowledge of utility services billing, municipal laws, and bookkeeping principles.

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Salary: $16.31 per hour

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Benefits: This is a part-time, temporary role with an expected end date of March 2025. Weekly hours will be 25 hours or less, between 8:30am-3pm.

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The City of Port Orange is an Equal Opportunity Employer and a Drug-Free Workplace. We collect social security numbers only in accordance with General Administrative Code 1-42 Social Security Number Collection Policy.

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This role requires strong organizational and time management skills, as well as the ability to work effectively in a fast-paced environment.



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