Utility Billing Clerk

5 days ago


Port Orange, United States The City of Port Orange Full time

Job Description: We are seeking a skilled customer service representative to join our team at The City of Port Orange. In this role, you will be responsible for providing exceptional customer support and assisting customers with utility billing-related matters.

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Key Responsibilities:

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  • Provide customer support via telephone, email, and in-person interactions">
  • Process new service requests and close existing accounts as requested">
  • Maintain accurate records and generate reports as needed">
  • Work effectively as part of the City's Emergency Management Team during emergency operations">
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Requirements:

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To be successful in this role, you will need a high school diploma or equivalent, two years of related experience, and excellent communication skills. You should also have knowledge of utility services billing, municipal laws, and bookkeeping principles.

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Salary: $16.31 per hour

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Benefits: This is a part-time, temporary role with an expected end date of March 2025. Weekly hours will be 25 hours or less, between 8:30am-3pm.

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The City of Port Orange is an Equal Opportunity Employer and a Drug-Free Workplace. We collect social security numbers only in accordance with General Administrative Code 1-42 Social Security Number Collection Policy.

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This role requires strong problem-solving skills, as well as the ability to work effectively in a fast-paced environment.



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