Spanish Customer Service Representative

4 weeks ago


Tampa, Florida, United States MCI Careers Full time
Job Title: Spanish Customer Service Representative

We are seeking a highly motivated and customer-focused Spanish-speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:
  • Handle customer inquiries and resolve customer complaints in a timely and professional manner
  • Provide product information and answer customer questions
  • Upsell and cross-sell products and services to customers
  • Work closely with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Bilingual in Spanish and English
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to meet or exceed customer satisfaction targets
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Professional development and training
  • Collaborative and dynamic work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application.



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