Customer Service Representative

4 days ago


Tampa, Florida, United States Ledgent Technology Full time

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Ledgent Technology. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a call center environment.

Key Responsibilities

  • Answer high-volume, inbound calls or texts from current customers in a timely manner
  • Perform routine data entry and validation tasks
  • Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties
  • Interact with multiple departments to expedite processing and/or issue resolution
  • Perform other related duties as required and assigned

Requirements

  • Mortgage and/or financial services call center experience is a plus
  • Bilingual Spanish is a plus
  • General understanding of applicable Federal, State and Local mortgage regulations a plus
  • Capable communicator, written and oral
  • Strong negotiation skills with ability to effectively resolve problems
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)

Equal Employment Opportunity

Our company is an equal opportunity employer and welcomes applications from diverse candidates. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.



  • Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...


  • Tampa, Florida, United States Dynasty Building Solutions LLC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Dynasty Building Solutions LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer...


  • Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team for short-term projects. As a Customer Service Representative, you will be responsible for providing exceptional support to customers through inbound calls, addressing their queries and concerns related to healthcare, health...


  • Tampa, Florida, United States RemX Full time

    {"title": "Customer Service Representative", "description": "At RemX, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with healthcare questions, medical equipment/prescription questions, and medical...


  • Tampa, Florida, United States Jo-Ann Stores Full time

    Customer Service RepresentativeAt Jo-Ann Stores, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging with customers, processing transactions, and maintaining a high level of productivity while stocking shelves accurately according to planogram. If you have...


  • Tampa, Florida, United States CVS Health Full time

    Customer Service RepresentativeCVS Health is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and online chat.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesUse...


  • Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients by assisting with healthcare questions, medical equipment/prescription questions, and medical meal deliveries.Key...


  • Tampa, Florida, United States RemX Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls. **Key Responsibilities:** * Respond...


  • Tampa, Florida, United States MCI Military Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are satisfied with our services.Key...


  • Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...


  • Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...


  • Tampa, Florida, United States IDIQ Full time

    Customer Service RepresentativeIDIQ is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members. This includes answering calls, responding to emails, and resolving customer complaints in a timely and professional manner.Key...


  • Tampa, Florida, United States Morgan Auto Group Full time

    {"title": "Service Representative", "description": "We are seeking a highly motivated and customer-focused Service Representative to join our team at Morgan Auto Group. As a Service Representative, you will be responsible for handling inbound and outbound calls, setting appointments, and providing exceptional customer service. Responsibilities: * Handle a...


  • Tampa, Florida, United States OneTouch Direct Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeOneTouch Direct is a leading provider of contact center solutions, offering a unique opportunity for customer service professionals to excel in a dynamic and supportive environment.This role involves handling inbound customer service calls, providing account support,...


  • Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a...


  • Tampa, Florida, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS of Tampa - Carrollwood is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs...


  • Tampa, Florida, United States Valor Intelligent Processing Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...


  • Tampa, Florida, United States OneTouch Direct Full time

    At OneTouch Direct, we're seeking a skilled Customer Service Representative to join our team. As a key member of our contact center, you'll provide exceptional support to potential and current Legal Shield customers. This role involves taking inbound customer service calls, addressing questions and concerns, and ensuring a seamless experience for our...


  • Tampa, Florida, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are...


  • Tampa, Florida, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and handling customer concerns. You will also be responsible for cash handling, upselling, and...