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Bilingual Spanish Customer Service Representative

1 month ago


Tampa, Florida, United States Mass Markets Full time
Customer Service Representative

At Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for handling inbound and outbound contacts in a professional and courteous manner.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and effective manner
  • Collaborate with other departments to resolve complex customer issues
  • Accurately document and process customer claims in our systems

We're looking for someone who is passionate about delivering exceptional customer service and has excellent communication skills. If you're a team player with a positive attitude, we'd love to hear from you