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Bilingual Spanish Customer Service Representative
1 month ago
At Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for handling inbound and outbound contacts in a professional and courteous manner.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and effective manner
- Collaborate with other departments to resolve complex customer issues
- Accurately document and process customer claims in our systems
We're looking for someone who is passionate about delivering exceptional customer service and has excellent communication skills. If you're a team player with a positive attitude, we'd love to hear from you