CMDB ServiceNow Administrator

3 weeks ago


Plano, Texas, United States Diverse Lynx Full time

About the Role:

The successful candidate will be responsible for managing the ServiceNow platform, ensuring seamless integration with other IT systems, and providing exceptional customer service to internal stakeholders. This role requires a strong understanding of CMDB concepts, ITIL best practices, and ServiceNow configuration management.

Responsibilities:

  • Manage and maintain CMDB ServiceNow instance, ensuring data accuracy and integrity
  • Develop and implement effective ITIL processes, leveraging ServiceNow capabilities
  • Collaborate with application owners to understand application topology and relational requirements
  • Provide training and support to end-users on ServiceNow features and functionalities

Benefits:

  • Ongoing professional development and training opportunities
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A dynamic and inclusive work environment, fostering collaboration and innovation

Estimated Salary Range:$140,000 - $200,000 per annum, depending on experience and qualifications


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