ServiceNow Admin

3 weeks ago


Plano, United States Diverse Lynx Full time

ServiceNow Admin
McLean, VA or Plano, TX (Hybrid)
Contract

KEY QUALIFICATION & EXPERIENCES:
• 8+ years' managing ServiceNow platform, preference will be given to candidates with CMDB Discovery and Service Mapping experience.
• Experience working with Application owners to understand the Application Topology and Relational requirements to fulfill Service Mapping requirements.
• Bachelor's degree in computer science, information systems or other related field (or equivalent work experience).
• Broad exposure to IT infrastructure and application landscape ideally with technical depth in a discipline/ITSM process.
• Experience in administering, monitoring, reporting and maintaining a CMDB ServiceNow.
• Customer service: experience working with users to understand and resolve issues.
• Empathetic listening: the ability to convince the user considering what he/she is experiencing.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.



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