CMDB Administrator

1 week ago


Plano, Texas, United States Diverse Lynx Full time

About Us:

Diverse Lynx LLC is an Equal Employment Opportunity employer, committed to promoting diversity and inclusion in the workplace.

Job Description:

This is a unique opportunity to join our team as a ServiceNow administrator. You will be responsible for administering, monitoring, reporting, and maintaining a CMDB on ServiceNow, working closely with application owners to understand application topology and relational requirements for service mapping.

Responsibilities:

  • Develop and implement process improvements to increase efficiency and effectiveness.
  • Collaborate with stakeholders to gather requirements and ensure effective service mapping.
  • Provide excellent customer service, responding to user inquiries and resolving issues promptly.

Requirements:

  • 8+ years of experience managing ServiceNow platform, preferably with CMDB Discovery and Service Mapping experience.
  • Bachelor's degree in computer science, information systems, or a related field (or equivalent work experience).
  • Excellent communication and problem-solving skills.

Estimated Salary: $120,000 - $150,000 per year, depending on experience.

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