ServiceNow IT Implementation Specialist
4 days ago
About the Role
Diverse Lynx LLC is seeking an experienced ServiceNow IT implementation specialist to join our team. The successful candidate will possess a minimum of 5+ years of experience in implementing ServiceNow in large complex environments.
The ideal candidate will have knowledge of ITSM modules, including Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations, and integrations such as LDAP, SSO, REST API, etc. They will also have experience in developing complex catalog items and customizing Service Portal widgets & pages.
Key Responsibilities
- Develop and implement ServiceNow solutions for clients in large complex environments
- Design and deliver training programs for end-users and administrators
- Collaborate with cross-functional teams to gather requirements and design solutions
- Ensure configuration data is available when and where it is needed to support associated servicemanagement processes
- Maintain the configuration management database (CMDB) to ensure that configuration items and processes are current
Requirements
- Minimum 5+ years of ServiceNow implementation experience in large complex environments
- Knowledge of ITSM modules and integrations
- Experience in developing complex catalog items and customizing Service Portal widgets & pages
Salary
The estimated salary for this role is $120,000 - $150,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.
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