Energy Sales Consultant

5 days ago


Las Cruces, New Mexico, United States MCI Careers Full time

**About the Role:**

As an Energy Sales Consultant at MCI Careers, you will be responsible for handling inbound and outbound sales calls to business prospects in order to provide product and pricing recommendations. Your primary goal will be to resolve customer issues and identify opportunities to increase revenue.

**Key Responsibilities:**

  • Sales Call Handling: You will handle inbound and outbound contacts in a courteous, timely, and professional manner.
  • Customer Service: You will listen to customers, understand their needs, and resolve customer issues.
  • Data Entry and Research: You will research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable.
  • Account Management: You will utilize systems and technology to complete account management tasks accurately.

**Requirements and Qualifications:**

  • Education: High school diploma or equivalent required.
  • Experience: One year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment preferred.
  • Skills: Excellent communication skills, ability to read and speak English fluently, highly reliable, and punctual.

**Benefits and Compensation:**

You will receive a competitive salary of $15.00 per hour, paid time off, regular raises, advancement opportunities, fun work environment, casual dress code, cash and prize contests, medical, dental, and vision coverage options, and more



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