Senior Care Service Advocate

1 week ago


Sacramento, California, United States C Vs Pharmacy Full time
Company Overview
At CVS Pharmacy, we are dedicated to providing compassionate and personalized health care services. Our mission is to enhance the health and well-being of our members by delivering exceptional service and support.

Position Summary
This role is a permanent work-from-home opportunity for candidates located in California only.

Training Schedule:

Training lasts for 10 weeks, requiring 8 hours of commitment each day. Training hours may begin as early as 7 AM PST and conclude as late as 5 PM PST, depending on the schedule. Please note that no time off is permitted during this training period.


Permanent Work Schedule:

The regular working hours can start as early as 7 AM PST and may extend until 6 PM PST.


Role Responsibilities
As a Customer Service Representative (CSR) in our Medicare Customer Service division, you will be responsible for:
  • Responding to inquiries from Medicare Advantage members through various channels, including inbound calls, online inquiries, and written correspondence.
  • Providing empathetic support to Medicare beneficiaries, focusing on their individual needs through attentive listening and patience.
  • Engaging in continuous training and self-development to enhance your skills.
  • Working independently while honoring commitments to our members and collaborating with team members to ensure a remarkable member experience.
  • Navigating multiple systems efficiently to resolve complex issues as an advocate for our members.

Qualifications
Required:
  • 1-2 years of experience in customer service.
  • 1-2 years of experience in the health insurance sector.

Preferred:
N/A

Education
High School Diploma

Compensation
The typical pay range for this position is $31.30 per hour. This range reflects the base hourly rate or base annual salary for all roles within this job grade. Actual salary offers will vary based on experience, education, location, and other relevant factors.

Benefits
In addition to competitive compensation, CVS Pharmacy offers a comprehensive benefits package, including:
  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Employee Stock Purchase Plan.
  • Fully-paid term life insurance.
  • Short-term and long-term disability benefits.
  • Well-being programs and educational assistance.
  • Paid Time Off (PTO) and paid holidays.

For more detailed information on available benefits, please refer to our company resources.

  • Sacramento, California, United States Blue Shield Of California Full time

    About the Role**Job Summary**The Senior Advocate, Public Programs will serve as a key member of Blue Shield's Government Affairs team, leading advocacy, relationship development, and issue management for Medi-Cal at the state and federal level.Key ResponsibilitiesLead Medi-Cal policy and advocacy, including monitoring, analyzing, and influencing state and...


  • Sacramento, California, United States Blue Shield Of California Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Advocate, Public Programs to join our Government Affairs team at Blue Shield of California. As a key member of our team, you will play a critical role in leading advocacy, relationship development, and issue management for Medi-Cal at the state and federal level.Key ResponsibilitiesLead...


  • Sacramento, California, United States Pegasus Senior Living Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our team as a Senior Living Caregiver. As a key member of our community, you will play a vital role in providing exceptional care and support to our residents.ResponsibilitiesProvide personalized care and assistance to residents, promoting their independence and dignity.Develop and...


  • Sacramento, California, United States Department of Health Care Services Full time

    Position Overview:The Department of Health Care Services (DHCS) plays a pivotal role in California's health care framework, ensuring that essential services are provided to vulnerable populations. With a dedicated team of over 4,800 professionals, DHCS collaborates with various stakeholders, including federal and state agencies, to enhance the health and...


  • Sacramento, California, United States Comfort Keepers Full time

    Job SummaryComfort Keepers is seeking a compassionate and dedicated Caregiver to provide non-medical care to seniors in their own homes. As a Caregiver, you will work directly with seniors and their families to execute personalized care plans that will maximize your client's quality of life.ResponsibilitiesProvide non-medical care to seniors in their own...


  • Sacramento, California, United States Hope Cooperative (aka TLCS, Inc.) Full time

    Job DescriptionAre you a dedicated individual with a strong desire to assist others and create a positive impact in the community? Hope Cooperative is a nonprofit organization focused on transitioning individuals from instability to permanent supportive housing, mental health services, substance-use rehabilitation, and essential life skills.We are expanding...


  • Sacramento, California, United States Senior Helpers Full time

    Senior Helpers: A Leading Provider of In-Home Care ServicesWe are seeking compassionate and dedicated caregivers to join our team at Senior Helpers, a renowned provider of in-home care services. As a caregiver with Senior Helpers, you will have the opportunity to make a meaningful difference in the lives of seniors in your community.Key...


  • Sacramento, California, United States Association of California Water Agencies Full time

    Job OverviewThe Association of California Water Agencies is on the lookout for qualified individuals for the role of State Relations Advocate I/II.This position is designed for candidates who are eager to engage in a collaborative setting with esteemed water leaders throughout the state, focusing on the development and promotion of essential water management...


  • Sacramento, California, United States Pegasus Senior Living Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our team as a Senior Living Caregiver. As a key member of our community, you will play a vital role in providing exceptional care and support to our residents.ResponsibilitiesProvide personalized care and assistance to residents, promoting their independence and dignity.Develop and...


  • Sacramento, California, United States Alta California Regional Center Full time

    Job SummaryAlta California Regional Center (ACRC) is a non-profit organization dedicated to providing services to individuals with developmental disabilities. We are seeking a highly motivated and detail-oriented Associate Service Coordinator to join our team.Key ResponsibilitiesAssist Service Coordinators in providing case management and advocacy for...


  • Sacramento, California, United States Public Employees Retirement System Full time

    Position Overview Job Responsibilities: Are you a proactive leader with a passion for problem-solving? The Public Employees' Retirement System is seeking a Senior Services Manager to oversee the Member Account Management Division, specifically within the Service Credit Purchase & Elections Section. This role is crucial in managing the Costing, Elections, and...


  • Sacramento, California, United States Los Rios Community College District Full time

    Position OverviewUnder the general supervision of the College President, the Senior Vice President of Student Affairs offers strategic leadership and oversight for all Student Affairs initiatives, encompassing program planning, budget management, staff recruitment, and accountability for all designated programs. The college is in search of a dedicated...


  • Sacramento, California, United States Department of Health Care Access and Information Full time

    Job SummaryThe Department of Health Care Access and Information is seeking a highly skilled Senior Structural Engineer to join our team. As a key member of our engineering team, you will be responsible for ensuring the structural integrity of our healthcare facilities.Key ResponsibilitiesPerform preliminary, triage, normal, expedite, and over-the-counter...

  • Senior Care Assistant

    2 weeks ago


    Sacramento, California, United States Caregivers of Land Park LLC Full time

    Job OverviewBenefits and AdvantagesFlexible Work HoursAttractive SalaryOpportunities for Career GrowthPosition SummaryWe are looking for a dedicated Caregiver to provide essential support to seniors and individuals with disabilities. Your role will significantly impact their daily lives by improving their overall well-being. Responsibilities will include...


  • Sacramento, California, United States Oakmont Senior Living Full time

    About the RoleThe Dishroom Coordinator is a vital member of our culinary team at Oakmont Senior Living. As a key player in maintaining a clean and safe environment, you will be responsible for ensuring that dishes and utensils are returned to the kitchen, cleaned, sanitized, and properly stored at all times.Key ResponsibilitiesPre-Service Preparation:...


  • Sacramento, California, United States Department of Health Care Services Full time

    Job Overview: The Department of Health Care Services (DHCS) plays a crucial role in California's health care framework, ensuring support for vulnerable populations including low-income families, children, pregnant women, seniors, and individuals with disabilities. This position offers a unique opportunity to be part of a dedicated team committed to enhancing...


  • Sacramento, California, United States FS3 INC Full time

    Senior Construction Project Supervisor Position at FS3 INCAre you an experienced construction project supervisor with a strong background in commercial projects? FS3 INC is seeking committed professionals to enhance our operations. Below are the key responsibilities and qualifications:Management of programming and design processesExperience in Design/Build...


  • Sacramento, California, United States University Enterprises Full time

    About the RoleThis is a senior-level management position responsible for overseeing the daily operations of the Office of Water Programs at University Enterprises. The successful candidate will be responsible for ensuring the smooth functioning of the office, supervising staff, and implementing policies and procedures.Key ResponsibilitiesLeadership and...


  • Sacramento, California, United States One Community Health - CA Full time

    Job OverviewChief Medical OfficerThe Chief Medical Officer plays a pivotal role in ensuring the delivery of exceptional patient care services at One Community Health. This position oversees compliance with relevant laws, regulations, and organizational policies while potentially providing direct patient care. As a key member of the executive leadership team,...


  • Sacramento, California, United States Lao Family Community Development, Inc. Full time

    Job OverviewPosition: Employment Services Coordinator at Lao Family Community Development, Inc. (LFCD)Lao Family Community Development, Inc. (LFCD) is a community-focused non-profit organization dedicated to enhancing the quality of life for diverse populations. Since its inception, LFCD has been committed to providing essential services to low-income...