Food & Beverage Operations Manager

2 weeks ago


Mt Vernon, Illinois, United States Drury Hotels Full time

Property Overview:
Join a dynamic team at Drury Hotels, where your contributions are recognized and rewarded.

WHAT YOU CAN EXPECT FROM US

Incentives - This role is eligible for performance-based bonuses, rewarding both individual and company achievements.

Career advancement - We prioritize mentorship, cross-training, and development plans, with numerous internal promotions available annually.
Health benefits - Comprehensive medical, dental, vision, and life insurance, along with a Team Member Assistance Program.
Retirement savings - Enjoy a company-matched 401(k) plan.
Work-life balance - Flexible scheduling, generous paid time off, and exclusive hotel discounts.

As leaders in hospitality, the Food & Beverage Operations Manager will uphold our mission and values by ensuring a consistent and enjoyable experience at our lobby bar.

The Kitchen + Bar operates daily in the evenings.

This position requires a leader who thrives in a bustling environment, working closely with the team to meet the needs of our guests.


KEY RESPONSIBILITIES
Guide, mentor, and nurture team members across all hotel departments.
Foster a culture of outstanding guest service by setting and maintaining high service standards.
Utilize critical thinking to effectively address and resolve challenges.
Exhibit strong leadership by proactively managing issues.
Commit to ongoing improvement.

You will provide expert guidance for the lobby bar, ensuring exceptional service for every guest while training and developing team members for success.

Model best practices in quality assurance daily, consistently achieving or surpassing established metrics.

Deliver on essential business objectives related to service quality, cost management, and team engagement through hands-on leadership, empowering team members to excel.


EXPECTATIONS
A positive, proactive attitude is essential.
A degree in hospitality, business, or a related field is preferred.
At least one year of supervisory experience with proven leadership success is required. Experience in hotel operations with a focus on food & beverage or casual dining management is preferred.
Embrace the Drury spirit. Shine. Work Happy.

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