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Food & Beverage Operations Manager
2 months ago
As a leader in hospitality dedicated to crafting unforgettable guest experiences, Drury Hotels Company, LLC is seeking a Food & Beverage Operations Manager. This role is essential in upholding our vision, core values, and objectives by ensuring a consistent and engaging lobby bar atmosphere for our patrons. The Kitchen + Bar operates daily during evening hours, making this position ideal for those who thrive in a dynamic, evening-focused environment.
WHY JOIN DRURY HOTELS?
Be recognized for your contributions and valued for your individuality while receiving competitive compensation for your achievements.
Drury Hotels remains a family-owned enterprise since its inception in 1973, now comprising over 5,800 team members and 150+ hotels across 26 states. Our commitment to treating both guests and employees like family has been unwavering.
WHAT WE OFFER:
- Incentives - Eligibility for semi-annual bonuses based on hotel and company performance, alongside quarterly bonuses linked to service scores.
- Career Advancement - Opportunities for mentorship, cross-training, development plans, and management training, with over 200 internal promotions this year.
- Health Benefits - Comprehensive medical, dental, vision, prescription, life, and disability insurance, along with parental leave and a Team Member Assistance Program.
- Retirement Plans - Company-matched 401(k) options.
- Work-Life Balance - Flexible scheduling, paid time off, hotel discounts, and complimentary room nights.
As a vital member of the Drury Hotels Operations Leadership team, you will:
- Lead, mentor, and develop team members across all hotel departments.
- Foster an environment of outstanding guest service by setting high standards and recruiting team members with the right mindset.
- Utilize strong critical thinking skills to navigate challenging situations effectively.
- Exhibit proactive leadership by resolving issues promptly.
- Commit to continuous improvement in all operational aspects.
You will exemplify quality assurance best practices daily, consistently meeting or exceeding established quality metrics.
Your focus will be on achieving key business objectives related to service excellence, cost management, labor controls, and team engagement through hands-on leadership, delegation, and empowerment of team members.
QUALIFICATIONS:
- A positive, proactive attitude is essential.
- A Bachelor's degree in hospitality, business, or a related field is preferred.
- A minimum of one year of supervisory experience with a proven track record of leadership success, preferably in hotel operations with a focus on food & beverage or casual dining management.
