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Administrative Support Specialist

2 months ago

Boston, Massachusetts, United States Empower Retirement Full time

About the Role

The Administrative Business Support role performs routine administrative and clerical support duties for a department or team of individual contributors, using existing procedures to solve routine or standard problems.

Key Responsibilities

  • Provides administrative support to department staff, including data entry, reporting, and record-keeping.
  • Assists in coordinating routine activities within the department, including scheduling and communication.
  • Performs basic reporting and data entry tasks, including compiling data and processing documents.
  • Answers phone calls and responds to voicemails in a timely and professional manner.
  • Drafts standardized letters and sends outgoing mail and distributes incoming mail.
  • Performs other duties as assigned by management.

Requirements

  • Associate's degree or equivalent work experience.
  • 0-2+ years of experience in an administrative or clerical function.
  • Basic computer skills, including Microsoft Office Suite.
  • Ability to work under direct supervision with minimal decision-making.

What We Offer

  • Medical, dental, vision, and life insurance.
  • Retirement savings plan with company matching contributions.
  • Tuition reimbursement up to $5,250/year.
  • Business-casual environment with flexible work arrangements.
  • Generous paid time off and holidays.
  • Leave of absence programs, including paid parental leave and disability leave.
  • Business Resource Groups (BRGs) for employee engagement and development.

Base Salary Range

$50,000 - $69,475.00

The salary range above shows the typical minimum to maximum base salary range for this position. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives and a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.

Equal Opportunity Employer

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.