Customer Service Representative

4 days ago


Utica, Michigan, United States Michael Bashore - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in promoting State Farm insurance and financial services products to our clients.

Key Responsibilities
  • Build Strong Relationships: Establish trust with our clients and provide exceptional follow-up to ensure their needs are met.
  • Educate and Empower: Use a customer-centric approach to inform clients about their insurance options and help them make informed decisions.
  • Drive Success: Generate leads, schedule appointments, and identify client needs to effectively market the right products and services.
What We Offer
  • Competitive Compensation: Enjoy an hourly wage supplemented by commissions and bonuses to reward your hard work.
  • 401K Plan: Invest in your future with our robust retirement savings plan.
  • Paid Time Off: Take time for yourself with vacation and personal/sick days.
  • Flexible Hours: Achieve a healthy work-life balance with adaptable scheduling options.
  • Valuable Experience: Gain skills and insights that will enhance your professional journey.
  • Growth Potential: Explore exciting opportunities for advancement within our agency as you grow with us.
Requirements
  • Customer-Centric: You genuinely care about understanding and meeting client needs.
  • Strong Communicator: You possess excellent written, verbal, and listening skills that enable you to connect effortlessly with clients.
  • Enthusiastic: You believe in the power of insurance and financial products to help individuals manage life's uncertainties and achieve their dreams.
  • Detail-Oriented & Proactive: You take initiative to solve problems and ensure everything runs smoothly.
  • Tech-Savvy: You're eager to learn new computer functions and adapt to technology.
  • Team Player: You thrive in collaborative environments, working together to achieve common goals.


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