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Customer Service Ambassador

2 months ago

Utica, Michigan, United States Alishaalef Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Alisha Alef - State Farm Agent.

Key Responsibilities:

  • Establish and maintain strong relationships with customers to ensure exceptional service and support.
  • Provide accurate and timely information to customers regarding insurance products and services.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Collaborate with the agent team to identify and pursue business opportunities.
  • Stay up-to-date on industry trends and developments to provide expert advice to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

What We Offer:

  • A competitive salary and commission structure.
  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.

About Our Agency:

Alisha Alef - State Farm Agent is a leading provider of insurance and financial services in the Utica, MI area. We are committed to helping our customers manage risk and achieve their financial goals.