Customer Service Representative

2 days ago


Utica, Michigan, United States Sherwin-Williams Full time

This role is crucial to the success of our retail stores. Customer Service Specialists collaborate closely with wholesale and retail customers to identify their needs, provide information about Sherwin-Williams products, and recommend suitable solutions. Key responsibilities include:

  • Building strong relationships with customers to understand their requirements and preferences.
  • Providing expert knowledge on Sherwin-Williams products, including features, benefits, and applications.
  • Offering personalized recommendations to customers based on their needs and preferences.
  • Working closely with store teams to ensure seamless customer experiences.

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic retail environment, interact with customers from diverse backgrounds, and contribute to the company's mission of delivering exceptional customer experiences.



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