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Customer Service Representative

2 months ago

Utica, Michigan, United States Alishaalef Full time
Receptionist - State Farm Agent Team Member (Customer Relations Focus)

As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and ensuring their needs are met.

Key Responsibilities:

  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance products
  • Educate customers on insurance options using a customer-focused approach
  • Maintain a strong work ethic and commitment to success daily

Benefits:

  • Competitive hourly pay plus commission/bonus
  • Simple IRA
  • Signing Bonus ranging from $250 to $1000

Requirements:

  • Excellent interpersonal and communication skills
  • Detail-oriented and proactive in problem-solving
  • Dedicated to customer service and able to work in a team environment
  • Ability to learn computer functions and multitask

About Our Agency:

We are a dedicated team of professionals committed to helping people manage risks, recover from unexpected events, and achieve their dreams. We offer a range of insurance products, including Auto, Home, Life, and Health Insurance, as well as Retirement and Business Planning.

We have over 40 years of combined insurance experience in our office and are passionate about delivering exceptional service to our customers.