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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at American Signature Furniture. As a key member of our sales and customer service team, you will play a critical role in ensuring our customers have an exceptional shopping experience.
Key Responsibilities- Provide exceptional customer service through phone, email, and in-person interactions
- Assist customers with product inquiries, orders, and returns
- Work collaboratively with sales team to meet sales goals and provide a seamless customer experience
- Develop strong relationships with customers to drive repeat business and loyalty
- Stay up-to-date on product knowledge and company promotions to effectively communicate with customers
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and conflict resolution skills
- Ability to work a flexible schedule, including evenings and weekends
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at American Signature Furniture.