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Customer Service Representative

2 months ago


Utica, Michigan, United States American Signature Furniture Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at American Signature Furniture. As a key member of our sales and customer service team, you will play a critical role in ensuring our customers have an exceptional shopping experience.

Key Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Assist customers with product inquiries, orders, and returns
  • Work collaboratively with sales team to meet sales goals and provide a seamless customer experience
  • Develop strong relationships with customers to drive repeat business and loyalty
  • Stay up-to-date on product knowledge and company promotions to effectively communicate with customers
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and conflict resolution skills
  • Ability to work a flexible schedule, including evenings and weekends

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at American Signature Furniture.