Optical Sales Professional

1 month ago


New Braunfels, Texas, United States National Vision Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at National Vision. As a Sales Associate, you will play a key role in providing exceptional customer service and selling, fitting, and dispensing eyewear to customers.

Key Responsibilities
  • Meet National Vision's sales and company objectives
  • Adhere to National Vision's Code of Conduct to ensure a professional and productive environment for associates
  • Work to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers
  • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law
  • Educate clients on proper eyeglass and contact lens care
  • Maintain accurate and organized patient records
  • Notify customers when orders are ready or of any delays
  • Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol
  • Diligently maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis
  • Ensure inventory control and loss prevention procedures are followed at all times
  • Maintain visual merchandising according to Brand and Company Standards
Requirements
  • 1+ years related experience or training in retail/customer service preferred
  • Fluent in reading and speaking both English and Spanish
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies
  • Ability to give instruction in a clear and concise manner to customers
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
What We Offer

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.



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