Senior Scrum Master, Federal ServiceNow

7 days ago

Washington, Washington, D.C., United States KPMG Full time

Business Title:
Senior Specialist, Federal ServiceNow Scrum Master

KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice.

Key responsibilities include:

  • Conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition.
  • Facilitate daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings.
  • Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders.
  • Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively.
  • Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level.
  • Monitor progress and deadlines for each application development team, identifying and addressing any potential bottlenecks or issues that may impact project timelines.
  • Coordinate and prioritize the backlog of user stories and tasks for each business analyst, ensuring alignment with overall project goals and priorities.

A minimum of three years of ServiceNow project management experience leading application development teams in the delivery of ServiceNow solutions; Bachelor's degree from an accredited college/university.

Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts.

Experience with requirements elicitation or the configuration of the ServiceNow platform.

Experience of using business analysis tools/techniques to design and deliver business change.

Familiarity with implementing solutions on the ServiceNow platform.

Ability to travel as required to support firm engagements.

Government Secret clearance.

KPMG complies with all local/state regulations regarding displaying salary ranges.

In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle.

Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.

Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package.

KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring.

All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

The attached link (contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.

No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.

Material job duties for this position are listed above.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.

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