Computer Systems Technician
7 days ago
The Ocean Casino Resort is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals.
Key Responsibilities- Utilize remote diagnostic and maintenance tools to resolve issues when appropriate.
- Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
- Document support activities as required by departmental policy.
- Assist in deploying, installing, and operating automated data processing and telecommunications systems during training, exercises, and management operations.
- Provide technical support to assist with computer problems.
- Perform technical-level functions, including installation of software, virus patches, upgrades, and other daily maintenance procedures.
- Provide basic hands-on system technical support, system maintenance, and training, exercises, and operations support of all servers, including Windows servers, SQL databases, Internet web servers, and associated applications.
- Assist in the performance of basic day-to-day system administration tasks.
- Provide general troubleshooting on network systems.
- Maintain data files and monitor system configuration to ensure data integrity.
- Perform all duties in accordance with prescribed casino internal control policies and practices.
- Ability to effectively communicate in English.
- High School education required.
- One-year related experience or equivalent preferred.
- Experience in installing, troubleshooting, maintaining, and upgrading MS Windows operating systems; experience in multiple PC hardware platforms and supporting MS Office products preferred.
- Free meal on shift.
- Training and Development.
- Health Care Plan (Medical, Dental, and Vision).
- Retirement Plan (401k).
- Life Insurance (Basic, Voluntary, and AD&D).
- Paid Time Off.
- Free Parking.
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