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Front Office Coordinator

2 months ago

Goodyear, Arizona, United States Adelante Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Adelante Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, managing administrative tasks, and ensuring the smooth operation of our healthcare facilities.

Key Responsibilities
  • Provide direct customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage patient registration, including verifying insurance eligibility, obtaining demographic information, and entering data into our practice management system.
  • Process patient payments, handle cash transactions, and maintain accurate financial records.
  • Schedule patient appointments, confirm appointments, and manage the daily schedule.
  • Answer incoming phone calls, respond to messages, and direct calls to the appropriate staff member.
  • Perform various administrative tasks, including scanning documents, maintaining office supplies, and performing data entry.
Requirements
  • Certification in cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) training.
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety.
  • High school diploma or equivalent from an accredited institution.
  • Effective communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Basic computer proficiency, including Microsoft Office and internet navigation.
  • Ability to multitask, work in a fast-paced environment, and maintain a high level of accuracy and attention to detail.
Working Conditions

The Front Office Assistant will work in a dynamic and fast-paced healthcare environment, interacting with patients, staff, and external partners. The ideal candidate will be able to work effectively in a team-oriented setting, maintain confidentiality and discretion, and adapt to changing priorities and deadlines.

Adelante Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.