Patient Care Coordinator

3 weeks ago


Goodyear, Arizona, United States HearingLife Full time

Overview

HearingLife is a national hearing care company that operates over 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare, provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Responsibilities

The Patient Care Coordinator will act as the face of our retail clinics, ensuring a positive patient experience and helping more people hear better. Key responsibilities include:

  • Driving patient appointment and clinic revenue generation through outbound and follow-up calls
  • Greeting patients, obtaining potential referrals, and understanding current marketing promotions
  • Data entry and appointment scheduling using company protocols and internal scheduling database software
  • Managing office supplies, petty cash, bank deposits, and credit transactions
  • Maintaining hearing aid inventory and working with patients to collect insurance documentation

Qualifications

The ideal candidate will have exceptional professionalism, strong organization and sales skills, and the ability to work independently and collaboratively with staff and support services. A high school diploma or equivalent is required, with an associate degree preferred. Minimum of 1 year of previous front office experience, preferably in a customer service or sales setting, is also required.

What We Offer

HearingLife is an equal opportunity employer, committed to creating a positive and inclusive work environment. We offer a competitive 401(k) program, exclusive discounts and programs, education expense reimbursement, and basic life and AD&D insurance. Our unique and tailored onboarding program empowers new hires to excel in their roles from day one.



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