Food and Beverage Operations Supervisor
2 days ago
At Montage International, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Pendry Chicago. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our restaurant, bar, and In-Room Dining outlets, ensuring that our guests receive exceptional service and quality products.
Key Responsibilities:- Assist the Director of Outlets in supervising food servers, server attendants, and other staff to ensure seamless service delivery.
- Monitor product quality and guest satisfaction, ensuring that food quality is consistent and prepared to guest specifications.
- Interact with guests to obtain feedback on quality of service and food, and resolve any conflicts that may arise.
- Perform duties of line employees as needed during high volume and emergency situations.
- Provide maximum levels of guest service while maintaining Pendry Brand standards.
- 1 year of previous Food and Beverage and management experience.
- High School diploma required; Degree in Hotel and Restaurant Management preferred.
- Chicago Food Sanitation License or ability to obtain one.
- Food Allergen certification or ability to obtain one.
- TIPS certification or ability to obtain one.
- Standing for 90% of work shift is required.
- Ability to lift and carry objects weighing up to 50 pounds.
- Thorough knowledge of Food and Beverage outlet operations.
- Considerable skill in math and algebraic equations using percentages.
- Ability to communicate in English, both orally and in writing, with guests and associates.
We are an equal opportunity employer and maintain a drug-free workplace. We perform pre-employment substance abuse testing.
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