Food and Beverage Operations Supervisor

2 days ago


Chicago, Illinois, United States Montage International Full time
Job Title: Food and Beverage Supervisor

At Montage International, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Pendry Chicago. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our restaurant, bar, and In-Room Dining outlets, ensuring that our guests receive exceptional service and quality products.

Key Responsibilities:
  • Assist the Director of Outlets in supervising food servers, server attendants, and other staff to ensure seamless service delivery.
  • Monitor product quality and guest satisfaction, ensuring that food quality is consistent and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food, and resolve any conflicts that may arise.
  • Perform duties of line employees as needed during high volume and emergency situations.
  • Provide maximum levels of guest service while maintaining Pendry Brand standards.
Requirements:
  • 1 year of previous Food and Beverage and management experience.
  • High School diploma required; Degree in Hotel and Restaurant Management preferred.
  • Chicago Food Sanitation License or ability to obtain one.
  • Food Allergen certification or ability to obtain one.
  • TIPS certification or ability to obtain one.
Physical Demands:
  • Standing for 90% of work shift is required.
  • Ability to lift and carry objects weighing up to 50 pounds.
Special Skills Required:
  • Thorough knowledge of Food and Beverage outlet operations.
  • Considerable skill in math and algebraic equations using percentages.
  • Ability to communicate in English, both orally and in writing, with guests and associates.

We are an equal opportunity employer and maintain a drug-free workplace. We perform pre-employment substance abuse testing.



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