Beverage Operations Supervisor

2 weeks ago


Chicago, Illinois, United States Montage International Full time

Position Title: Food and Beverage Supervisor

OBJECTIVE OF THE ROLE:

  • Oversee the operations of the dining establishment, bar, and in-room dining services to ensure exceptional quality and service for patrons.
  • Strive for optimal guest satisfaction while adhering to established service protocols.

KEY RESPONSIBILITIES:

  • Support the Director of Outlets in managing team members.
  • Ensure adherence to health and safety regulations.
  • Evaluate product quality and guest feedback.
  • Engage with guests to assess their needs and address any issues.
  • Deliver outstanding guest service while upholding brand values.
  • Manage food and beverage costs effectively.
  • Optimize labor expenses.
  • Handle responsibilities efficiently during peak periods.
  • Adapt to varying work schedules as required.

PHYSICAL REQUIREMENTS:

  • Job involves standing, reaching, bending, pushing, pulling, lifting, and carrying.
  • Must be able to lift and carry items weighing up to 50 pounds.
  • Standing is required for the majority of the work shift.

ESSENTIAL SKILLS:

  • Comprehensive understanding of food and beverage operations.
  • Strong mathematical and analytical skills.
  • Ability to walk, stand, and bend for extended periods.
  • Effective communication skills in English.
  • Capability to manage high-pressure situations.

EDUCATIONAL BACKGROUND:

A high school diploma is required; a degree in Hotel and Restaurant Management is preferred.

EXPERIENCE REQUIRED:

A minimum of one year of experience in food and beverage management is necessary.

CERTIFICATIONS:

Possession of a Chicago Food Sanitation License or the ability to obtain one.

Food Allergen certification or the ability to acquire it.

TIPS certification or the ability to obtain it.



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