Front Desk Agent

5 days ago


Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and hours of operation.
  • Handle requests for mail, messages, and packages in a timely and courteous manner.
  • Operate the front desk computer system and ensure accurate logging and delivery of packages and mail.
  • Work effectively in a team environment and maintain a clean and organized work area.
Requirements:
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Knowledge of hotel products and guest services is a plus.
What We Offer:
  • A competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income, term life, and AD&D insurance.
  • Paid time off and an employee assistance program.
  • A 401(k) retirement plan and daily pay options.

Aimbridge Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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