Customer Service Ambassador

4 days ago


Chula Vista, California, United States Transdev Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide top-notch customer service and support to clients through various channels, including in-person, phone, and email.
  • Assist clients with their queries and concerns in a timely and professional manner.
  • Work closely with internal teams to resolve client issues and improve overall customer experience.
  • Develop and maintain a deep understanding of our products and services to effectively communicate their value to clients.
  • Identify and report opportunities for process improvements to enhance customer satisfaction and loyalty.
Requirements
  • High school diploma or equivalent required; degree in a related field preferred.
  • 2+ years of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Ability to work in a team environment and adapt to changing priorities and deadlines.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Transdev

Transdev is a leading provider of transportation services, operating in 19 countries and serving over 11 million passengers daily. We are committed to delivering safe, reliable, and innovative solutions that meet the evolving needs of our clients and communities.



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