Customer Service Ambassador
2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.
Key Responsibilities:
- Customer Service: Provide prompt and courteous service to all customers, responding to their inquiries and resolving any issues in a professional and timely manner.
- Merchandise Assistance: Assist customers in selecting merchandise, answering questions about products, and providing recommendations to enhance their shopping experience.
- Cash Handling: Accurately process cash transactions, handle returns and exchanges, and maintain a clean and organized store environment.
- Team Collaboration: Work collaboratively with store colleagues to achieve sales goals, maintain a positive store atmosphere, and support store operations.
Requirements:
- Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
- Customer Focus: Demonstrate a genuine interest in providing exceptional customer service and a commitment to exceeding customer expectations.
- Basic Math Skills: Possess basic math skills to accurately handle cash transactions and maintain store inventory.
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