Desktop Support Specialist

4 weeks ago


St Louis, United States ICONMA Full time
Job Summary

We are seeking a skilled Desktop Support Specialist to provide daily support for our computing desktop environment. The ideal candidate will have experience with operating system, software installation and maintenance, and hardware troubleshooting.

Key Responsibilities
  • Provide daily support for the computing desktop environment, including operating system, software installation and maintenance, and hardware troubleshooting.
  • Respond to assigned tickets and evaluate, prioritize, and resolve problems and requests.
  • Collaborate with higher level technical areas on planning and issue resolution.
  • Act as a liaison between customers and senior technical staff.
  • Perform other duties as assigned.
Requirements
  • Experience with operating system, software installation and maintenance, and hardware troubleshooting.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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