Bilingual Customer Service Agent

2 weeks ago


Lubbock, Texas, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full time
Position Overview

Perdue Brandon Fielder Collins and Mott LLP (PBFCM) is seeking a Bilingual Customer Service Agent to join our team.

Established in 1970, PBFCM proudly serves over 2,000 governmental entities across Texas, including school districts, cities, counties, hospital districts, appraisal districts, and special districts. Our firm has experienced consistent growth, now operating 11 offices throughout Texas with a dedicated team of over 50 attorneys and more than 400 staff members. Our foundation is built on honesty and ethical practices, which have been key to our ongoing success.

Our business hours are Monday to Friday, 8:30 AM to 5 PM. This is a part-time role (up to 29 hours per week), designed to accommodate your schedule. Whether you are a student balancing classes or a parent managing school drop-offs and pick-ups, we are flexible in meeting your needs. At PBFCM, we offer a professional yet relaxed workplace where casual attire is welcomed.

The responsibilities of the Customer Service Agent include:

  • Conducting research using computer systems
  • Making outbound calls to connect with customers

The ideal candidate will possess:

  • Strong organizational, interpersonal, and communication skills
  • The ability to work independently with a keen focus on tasks
  • A general high school education or equivalent; vocational training in legal support is advantageous
  • 0-2 years of relevant experience
  • Proficiency in Microsoft Office Suite, demonstrating accuracy in word processing

If you believe you fit this profile, we encourage you to apply.

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