Guest Services Coordinator
2 weeks ago
Integral Hospitality is seeking a motivated and friendly Front Desk Agent to enhance our guest experience.
Punctuality and consistent attendance are crucial for this role. You are expected to arrive on time and fulfill your scheduled shifts.
- Primary Responsibility: Timely reporting to work as scheduled.
- Secondary Responsibility: Consistent attendance and punctuality.
As a vital member of our team, the Front Desk Agent will be responsible for welcoming, registering, and assisting guests throughout their stay, ensuring a high standard of customer service. Strong organizational and time management skills are essential to thrive in our dynamic environment. Effective communication and a positive demeanor are critical, especially when interacting with guests and collaborating with colleagues across various departments.
Key Qualifications:
- Outstanding communication and guest service abilities
- Capability to manage front desk operations while maintaining exceptional customer service
- Proficiency in multitasking and performing effectively in a fast-paced setting
- Attention to detail and strong organizational skills
- Experience in guest services with familiarity of the local area
- A proactive team player with a solid understanding of the hospitality industry
- Excellent interpersonal skills, ensuring a positive experience for all guests
- Availability to work weekends, weekdays, and holidays
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