Customer Experience Specialist

3 days ago


Battle Creek, Michigan, United States Hand & Stone - Battle Creek Full time
Job Description: Are you a passionate individual who is motivated by success? Do you have great customer service skills and attention to detail? We are looking for a Customer Experience Specialist to join our team at Hand & Stone - Battle Creek. This is a part-time or full-time position with opportunities for advancement and ongoing training.

The estimated salary for this role is around $38,000 - $58,000 per year, depending on experience. As a Customer Experience Specialist, you will be responsible for meeting membership sales goals, developing detailed knowledge of our menu of services, and providing excellent customer service to members and guests.

We offer various shifts to work with your lifestyle, including flexible hours and career advancement opportunities. If you are a motivated individual with great communication skills and a positive attitude, we encourage you to apply.

Responsibilities:
  • Meet membership sales goals
  • Detailed knowledge of the menu of services
  • Excellent customer service to members and guests
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients

What's in it for you?
  • Competitive Compensation - hourly wage PLUS commissions
  • Career Advancement - Opportunities for management roles based on performance
  • Ongoing Training - Always learning and improving
  • Flexible Hours - Work-life balance
  • Positive and Professional Work Environment - Fun and interesting work environment


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